Uses the information you provide
Your agent consults PDFs, Word documents and selected web pages. We also define what it should do when information is insufficient.
Manage calls, enquiries and campaigns with cloud AI agents
From customer questions to call center campaigns: configure agents for your business, connect the systems you need and monitor inbound and outbound calls in real time. We guide you from the first test through launch.
Inbound and outbound
One view of your calls
- Outbound campaigns for call centers and sales teams
- Answers based on your documents and website
- Agent setup and initial testing with our team
- Call outcomes and history to review
Start in the cloud without managing a server; integrations with your existing environment are assessed on request.
What you can do
From a conversation to the next step
Your agent answers, captures information and can take action in connected systems. You retain visibility into calls and results.
Outbound campaigns for call centers
Upload lists, assign priorities and schedule calls and callbacks. Track attempts, workload and outcomes as campaigns run.
AI phone support
Answer recurring questions using your company’s information and collect requests for your team to handle.
AI phone booking
Collect appointment requests and confirm bookings when they are recorded in your connected calendar or booking system.
Our support
You do not have to build it all yourself
Together, we define goals, responses, documents and permitted actions. Cloud service removes the need to manage a server while setup stays tailored to your process.
Help with setup
We define the conversation, documents and cases to leave to people together.
Cloud, without a server to manage
We launch the service in the cloud. For specific needs, we assess a customer-managed environment without making it a requirement to get started.
Inbound and outbound monitoring
Track active calls, outcomes and history. Use captured data, transcripts and recordings when enabled to review your agent's work.
Day-to-day control
Know what happens during and after each call
Live monitoring and post-call data help your team track requests, campaigns and follow-up tasks.
Live incoming calls
Follow active inbound calls and review outcomes to see which requests were handled and which need your team.
Campaigns under control
Track reached contacts, unanswered calls, callbacks and list progress.
The outcome of each call
Review outcomes and collected information to decide the next step.
History you can review
Use timings, transcripts and recordings, when enabled, to improve conversations.
How it works
A guided path from demo to real calls
We start with a focused process, test it together and define what is needed to launch.
Choose the goal
Define a useful outcome: a captured request, an appointment or a qualified contact.
Build the agent together
We help you define answers, tone, information to collect and documents to consult.
Activate it for your business
Start in the cloud with our support, without managing a server. We agree on connections to your tools together.
Measure and improve
Monitor inbound and outbound calls, review outcomes and refine the process using real calls.
Bring us a real use case
A booking request, a recurring question or a customer campaign: see how a cloud agent and our support can help.