Inbound call peaks
Use the agent for recurring enquiries during peaks, with limits on simultaneous calls.
AI agents for call center campaigns and support
RocketAiFlow combines outbound campaigns, lists, priorities and automatic callbacks with inbound call handling. Start in the cloud with our support and monitor calls, workload and outcomes in real time.
Operational focus
Automate repetitive calls and campaigns without losing operational control
- AI campaigns with lists, priorities, calling hours and automatic callbacks
- First-line support and inbound peak handling
- Live inbound and outbound monitoring, outcomes and workload
- Connections to your phone system and human team agreed separately
The platform's agents are AI. Connections to existing human agents are assessed separately: RocketAiFlow does not manage their workstations.
The challenge
When calls take up operational time
Start with a real process and the information needed to complete it.
Peaks and campaigns saturate operators
Seasonal peaks and outbound campaigns can generate more calls than staff can handle.
Tier-1 work repeats the same script
Common questions, request updates and data collection take operator time even when no human decision is needed.
Outbound needs scale and control
Campaigns require volume, call rhythm, outcome visibility, and clear escalation.
The workflow
From conversation to the next step
AI agents, contact data and business systems in the same workflow.
Automate repeat calls first
Use AI voice agents for recurring enquiries, inbound peaks and after-hours support, within the capacity agreed for the service.
Run campaigns with control
Manage lists, priorities, calling hours and automatic callbacks. Monitor active calls, outcomes and workload in real time.
Integration with your existing call center
We define which cases need your team. Call transfers and context delivery depend on the connections agreed with your call center.
Practical use cases
Calls to automate first
Choose a specific task for the agent.
Tier-1 support
Answer common questions and capture useful details. Call transfers and delivery to human operators depend on separately agreed connections.
Campaigns, reminders and follow-ups
Qualify leads, send phone reminders and retry unanswered contacts with priorities, attempt limits and live outcome monitoring.
Validation
How to assess the first trial
Compare time spent and completed requests with your team’s current process.
Call handling capacity to measure
Compare completed calls and staff time with your current process before expanding volumes.
Human time for complex cases
Assess which routine requests the agent handles and which still need staff.
Live visibility into outcomes
Measure answers, useful outcomes, list coverage and remaining human work during the pilot.
Questions before getting started
Explore other applications
Try an AI agent for your call center's work
Choose a campaign or a recurring enquiry. We start with sample data and show lists, rules and inbound and outbound monitoring, with setup assistance.